Your privacy is important to us. This Privacy Policy applies to all user(s), visitor(s) and individuals who access or use the Website or Platform, submit information, sign up or register for services, or otherwise interact with Propviss through the Website or Platform.

This Privacy Policy explains how Propviss, in its capacity as the provider of the Platform collects, uses, discloses, and processes Personal Data in accordance with the Personal Data Protection Act 2010 and other applicable laws and regulations ("the Data Protection Laws"). Agent(s) and third parties who receive Personal Data through the Website or Platform process such data in their own independent capacity and are separately responsible for compliance with applicable data protection laws.

By accessing or using the Website, submitting information, signing up or registering for any promotions or services offered on the Website, or interacting with Propviss through the Website, you (the "user(s)" or "visitor(s)") agree and consent to Propviss and its related corporations and affiliates (collectively referred to herein as "us", "we" or "our"), as well as our respective representatives, collecting, using, disclosing, and sharing amongst themselves your Personal Data, and disclosing such Personal Data to our authorized service providers and relevant third parties in the manner set forth in this Privacy Policy.

This Privacy Policy supplements but does not supersede nor replace any other consents you may have previously provided to us, nor does it affect any rights which we may have at law in connection with the collection, use or disclosure of your Personal Data. We may from time to time update this Privacy Policy to ensure that this Privacy Policy is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of the Privacy Policy as updated from time to time on our websites. Please check regularly for updated information on the handling of your Personal Data.

For avoidance of doubt, this Privacy Policy forms a part of the Terms and Conditions. In the event of any conflict, inconsistency or conflict between this Privacy Policy and the Terms and Conditions in respect of Personal Data or privacy matters, the Privacy Policy shall prevail. All capitalized terms used but not defined herein shall have the meanings ascribed to them in the Terms of Service unless otherwise expressly stated.

1. Personal Data

1.1 Your "Personal Data" refers to any data or information, whether true or not, relating directly or indirectly about you (or any person) from which you (such person) can be identified either (a) from that data; or (b) from that data and other information to which we have or are likely to have access including any sensitive personal data and expression of opinion about you. Examples of such Personal Data which you may provide to us through the Website or otherwise in connection with your use of the Website or services offered through the Website, include (depending on the nature of your interaction on the Website):

1. your name, national registration identity card (NRIC) number, passport number or other identification details, telephone number(s), mailing address, email address and any other information relating to you that you submit through forms on the Website or through other interactions with us;
2. information relating to your use of the Website and services, including cookies, IP addresses, subscription or account details, and membership information, to the extent that such information may identify you;
3. information relating to your employment history, educational background, and income-related information;
4. payment related information, including bank account or card details, and credit-related data;
5. information about your access to and interaction with the Website and/or services including device and connection information, browser, usage statistics, page views, and traffic data; and
6. information relating to properties, including but without limitation the address, description, photographs/images, and other property-related details submitted by you or by Agent through the Website.

1.2 We may also collect sensitive personal data (where applicable) such as your religious beliefs, commission of any offence etc. (hereinafter personal data and sensitive personal data shall collectively and severally be referred to as "Personal Data").

2. Collection of Personal Data

2.1 Generally, we collect your Personal Data in the following ways:

1. when you submit forms, enquiries, registrations, subscriptions, or other information through the Website;
2. when you create, access or use an account, feature, service, or any part of the Website;
3. when you interact or communicate with the Agent through the Website or official communication channels, including customer support, administrative correspondence or official social media channels;
4. when you subscribe to communications, alerts, newsletters, or participate in promotions, surveys, or initiatives conducted through the Website;
5. when you request us to contact you or provide information relating to the Website or services made available thereon;
6. when we lawfully receive your Personal Data from authorized service providers, partners, or third parties in connection with the operation, administration, security, analytics or improvement of the Website and Platform, where permitted under applicable law.

2.2 When you browse the Website, you generally do so anonymously. However, certain technical information may be collected automatically, as further described in the section on Cookies below.

2.3 Where you provide any Personal Data relating to a third party (including but not limited to a spouse, family member, employee, or authorized representative), you represent and warrant that you have obtained all necessary consents from such third party for the disclosure of their Personal Data to us and for the processing of such Personal Data in accordance with this Privacy Policy.

2.4 You are responsible for ensuring that all Personal Data submitted is complete, accurate, true, and not misleading. Failure to do so may result in our inability to provide you with access to the Website, Platform, or any services you have requested.

3. Purpose for the Collection, Use, and Disclosure of Your Personal Data

3.1 We may collect, use and disclose your Personal Data for one or more of the following purposes:

1. to operate, administer, maintain, and improve the Website and Platform, including the underlying technology, systems, database, and infrastructure;
2. to verify identity, manage user access, and administer accounts, registrations or authentication, where applicable;
3. to respond to enquiries, requests, feedback, or complaints, and to provide administrative or customer support communications;
4. to facilitate communications between users and Agent through the Website or Platform, where applicable;
5. to monitor usage patterns, analyze trends, conduct internal research and data analysis, and improve functionality, performance, and user experience;
6. to protect the security, integrity, and proper functioning of the Website and Platform, including detecting, preventing, and investigating misuse, unauthorized access, fraud, or other unlawful or malicious activities;
7. to enforce or protect Propviss's legal rights, and legitimate interests, including resolving disputes and conducting investigations;
8. to comply with applicable laws, regulations, codes of practice, guidelines, or lawful requests from regulatory, governmental, or law enforcement authorities;
9. to carry out audits, risk management, and internal compliance reviews;
10. where permitted under applicable law and subject to your consent (where required), we may use your Personal Data to send administration notices, service updates, or information relating to the Website; to communicate with you regarding promotions, campaigns, events or features offered; and to conduct surveys or research for the purpose of service improvement and business development purposes. You may withdraw your consent to receive marketing communications at any time in accordance with this Privacy Policy; and
11. for any other purpose reasonably related to or ancillary to the above purposes, or as otherwise notified to you at the time of collection.

3.2 Where you interact with Website, your Personal Data may be disclosed to the relevant Agent who operates the Website to enable the Agent responds to enquiries, provides listings, or communicates or transacts directly with you. Propviss acts solely as the provider of the Platform and does not control, verify, or assume any responsibility for how Agent collects, uses, or processes Personal Data in the course of his/her independent dealings with you, which shall be governed by the Agent's own privacy practices.

4. Disclosure of Personal Data

4.1 We will take reasonable steps to protect your Personal Data against unauthorized disclosure. Subject to the provisions of any applicable law, this Personal Data may be disclosed, for the purposes listed above (where applicable) to the following third parties, and you hereby consent to such transfer of your Personal Data to such third parties:

1. our related corporations and affiliates;
2. agents, service providers, business partners or third party as necessary to deliver the services you have requested or to facilitate your interactions through the Website;
3. professional advisors, auditors, or relevant government authorities, regulators, or law enforcement agencies where required by law, or to protect our rights, our users' rights, or ensure safety and security; and
4. any other party to whom you authorize us to disclose your personal data.

4.2 We shall take reasonable steps to ensure that recipients named above are subject to obligations to protect your Personal Data in a manner consistent with applicable Data Protection Laws.

5. Use of Cookies, Pixels, and Other Tracking Mechanisms

5.1 Propviss and/or Agent may use cookies, pixels and other similar technologies to automatically collect information when you access or use the Website. These technologies help us to enable and maintain the functionality and security of the Website, monitor system performance, analyze traffic and usage patterns, enhance user experience and browsing quality, support the development and improvement of our products and services, and facilitate analytics, marketing, and advertising activities.

5.2 Cookies are bits of electronic information stored on your computer or device that enable us to recognize your browser and improve your browsing experience. Cookies may associate your activities on the Website with other information we hold, such as your account profile, preferences, or prior interactions, for purposes including authentication, personalization, and improving the efficiency and functionality of the Website.

5.3 Some of the pages on the Website may also include pixels, which are electronic files to count users who have visited that page, to track activity over time and across different websites, to determine users' interactions with emails we send, to identify certain cookies on the computer or other electronic device accessing that page, or to collect other related information, and this information may be associated with your unique browser, device identifier, or IP address. Propviss and/or Agent may, for example, implement a pixel on a specific service where you view a certain listing so that we can track whether the listing is of relevance to you while offering recommendations. Through these pixels and cookies, we collect information about your use of the Website, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to the Website.

5.4 We may engage independent third-party analytics and service providers ("Third-Party Service Providers") to collect, analyze, or process such information on our behalf. These providers may use cookies, pixels, or similar technologies to collect information such as pages visited, time spent on the Website, device information, and interactions with our content or advertisements. Information collected may be aggregated, analyzed, or otherwise processed and provided to us to help understand, monitor, and improve the performance and effectiveness of the Website and our marketing campaigns. Where applicable, such data may also be used for industry analysis, benchmarking, or to facilitate services provided through the Website.

5.5 Should you wish to disable the cookies associated with these technologies, you may do so by adjusting your browser settings. However, doing so may limit access to certain features or functionalities of the Website.

6. Third-Party Websites

6.1 The Website may, from time to time, contain links to and from the websites of our partner networks, affiliates or related corporations. Propviss also allows some third parties to display applications and/or widgets on the Website that allow you to interact and share content, including, for example, through social media buttons such as Facebook's 'share' and 'like', Twitter, Pinterest and Google+. These linked sites, applications and widgets are not under our control, and we cannot accept responsibility for the conduct of companies linked to our Websites and/or Apps, or their collection of information through these third-party applications and/or widgets. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please read and agree to these policies and terms and conditions before you submit any Personal Data to these websites.

7. Safeguards

7.1 We implement reasonable administrative, technical, and physical safeguards to protect Personal Data against any unauthorized access, disclosure, loss, misuse, or alteration. All employees and data processors of Propviss with access to, or associated with, the processing of personal data, are obliged to respect the confidentiality of such data.

7.2 While reasonable measures are in place, the Internet is not a completely secure medium, and absolute security of Personal Data cannot be guaranteed. Propviss assumes no responsibility for any unauthorized or accidental access, disclosure, loss, misuse or alteration of Personal Data, except as required in accordance with this Privacy Policy. Personal Data collected will be stored and backed up securely in a restricted and controlled location.

8. Retention of Personal Data

8.1 Your Personal Data will be retained only as long as necessary to fulfil the purpose of its collection. After that period, it will be destroyed, permanently deleted or anonymized.

9. Access, Correction and Withdrawal of Consent

9.1 Should you wish to withdraw your consent for the use or access of your Personal Data, or correct any information, or should you have any queries or concerns relating to how your Personal Data is handled, please log in to the relevant account which the Personal Data was provided, if any, failing which please contact the relevant Personal Data Protection Officer, contact details of which are found below.

9.2 Depending on the nature of your request, your continued use or access to the Website or part of its services may be affected, which could result in deletion of any account associated with you. Upon receiving your notice, we will inform you of the likely consequences of the withdrawal of consent, including but not limited to, the potential termination of any agreements with us and any resulting breach of your contractual obligations or undertakings. All our legal rights and remedies in such events are expressly reserved.

10. Disclaimer

10.1 Propviss shall not be liable for any voluntary disclosure of Personal Data by you to other users in connection with the use of the Website.

11. Language

11.1 Where there is a non-English version, the English version prevails in case of inconsistencies.

12. International Data Transfers

12.1 Personal Data may be transferred to countries where Propviss and its related corporations, affiliates or service providers operate. Reasonable measures are taken to protect your data in accordance with applicable laws.

13. Contact Us